{"id":5452,"date":"2026-03-03T14:37:32","date_gmt":"2026-03-03T12:37:32","guid":{"rendered":"https:\/\/staging.semel.fi\/?p=5452"},"modified":"2026-03-04T13:23:18","modified_gmt":"2026-03-04T11:23:18","slug":"ilse-maj-holmstrom-vahvistaa-semelin-service-deskia","status":"publish","type":"post","link":"https:\/\/staging.semel.fi\/en\/ajankohtaista\/ilse-maj-holmstrom-vahvistaa-semelin-service-deskia\/","title":{"rendered":"Ilse-Maj Holmstr\u00f6m strengthens Semel's Service Desk"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Semel Oy strengthens its customer support activities by <strong>Ilse-Maj Holmstr\u00f6m(<\/strong>MBA) aloitti <strong>Service Desk Managerin <\/strong>teht\u00e4v\u00e4ss\u00e4 maanantaina 2.3.2026.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ilse-Maj tuo mukanaan vahvan teknisen taustan taksialan j\u00e4rjestelmist\u00e4 sek\u00e4 kokemusta asiakastuen etulinjasta. H\u00e4n on ty\u00f6skennellyt aiemmin DDS Wirelessill\u00e4 ja tunnetaan kyvyst\u00e4\u00e4n toimia sillanrakentajana asiakkaiden arjen tarpeiden ja teknisten ratkaisujen v\u00e4lill\u00e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">H\u00e4nen tavoitteenaan on luoda asiakkaille entist\u00e4 sujuvampi asiointikokemus \u2013 ja varmistaa, ett\u00e4 apua saa nopeasti ja luotettavasti silloin, kun sit\u00e4 tarvitaan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ilse-Maj on todettu j\u00e4m\u00e4k\u00e4ksi, ratkaisukeskeiseksi ja helposti l\u00e4hestytt\u00e4v\u00e4ksi. H\u00e4n uskoo avoimen kommunikaation, toimivien prosessien ja selkeiden toimintamallien tuovan tiimille paremmat edellytykset laadukkaaseen asiakasty\u00f6h\u00f6n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Semel Oy vahvistaa asiakastukitoimintojaan, kun Ilse-Maj Holmstr\u00f6m(MBA) aloitti Service Desk Managerin teht\u00e4v\u00e4ss\u00e4 maanantaina 2.3.2026. Ilse-Maj tuo mukanaan vahvan teknisen taustan taksialan j\u00e4rjestelmist\u00e4 sek\u00e4 kokemusta asiakastuen etulinjasta. H\u00e4n on ty\u00f6skennellyt aiemmin DDS Wirelessill\u00e4 ja tunnetaan kyvyst\u00e4\u00e4n toimia sillanrakentajana asiakkaiden arjen tarpeiden ja teknisten ratkaisujen v\u00e4lill\u00e4. H\u00e4nen tavoitteenaan on luoda asiakkaille entist\u00e4 sujuvampi asiointikokemus \u2013 ja varmistaa, [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5452","post","type-post","status-publish","format-standard","hentry","category-ajankohtaista"],"acf":[],"_links":{"self":[{"href":"https:\/\/staging.semel.fi\/en\/wp-json\/wp\/v2\/posts\/5452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.semel.fi\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.semel.fi\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.semel.fi\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.semel.fi\/en\/wp-json\/wp\/v2\/comments?post=5452"}],"version-history":[{"count":2,"href":"https:\/\/staging.semel.fi\/en\/wp-json\/wp\/v2\/posts\/5452\/revisions"}],"predecessor-version":[{"id":5454,"href":"https:\/\/staging.semel.fi\/en\/wp-json\/wp\/v2\/posts\/5452\/revisions\/5454"}],"wp:attachment":[{"href":"https:\/\/staging.semel.fi\/en\/wp-json\/wp\/v2\/media?parent=5452"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.semel.fi\/en\/wp-json\/wp\/v2\/categories?post=5452"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.semel.fi\/en\/wp-json\/wp\/v2\/tags?post=5452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}